Privacy Policy | DreamVisible

At Dreamvisible LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with us, whether as a client, potential client, or visitor to our website. This policy applies to Dreamvisible LLC’ services and our website, www.dreamvisible.com.

Information We Collect

We collect minimal personal information to provide our event production services, which include corporate events, awards shows, fashion shows, galas, concerts, festivals, and more.

Through Contracts: When you engage us for event production, we may collect information such as your name, email address, phone number, or business details as part of our contracts. For vendors, this may also include home addresses used for invoicing purposes.
Through Our Website: Our website is primarily informational. If you choose to contact us via email through the website, we receive the information you provide, such as your name and email address. We do not collect personal information directly through forms on our website.
Website Analytics and Cookies: We may use tools like Google Analytics or cookies to collect non-personal information about how visitors use our website. This includes data like your IP address, browser type, pages visited, and time spent on the site. Cookies are small files stored on your device to improve your browsing experience. You can manage cookie preferences through your browser settings. Where required by law, we display a cookie banner to obtain your consent before placing non-essential cookies.

Legal Basis for Processing

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information on the basis of legitimate interests, contractual necessity, or your consent, as appropriate.

How We Use Your Information

We use the information we collect to:

Provide and manage our event production services, including communicating with clients about contracts, processing vendor invoices, and event details.
Respond to inquiries sent through our website.
Improve our website and services by analyzing usage trends (e.g., through Google Analytics).
Ensure the security of our website and services.

Data Retention

We retain your information only as long as necessary to provide our services, fulfill contractual obligations, or comply with legal requirements. If you wish to request deletion of your information, please contact us at dreambig [at] dreamvisible.com.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us at dreambig [at] dreamvisible.com. We will respond to your request as required by applicable law.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure systems for storing contract data and limiting access to authorized personnel only. While we strive to keep your information safe, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not share, sell, or disclose your personal information to third parties, except as required by law (e.g., to comply with legal obligations or respond to lawful requests) or as necessary for third-party service providers (such as web hosting or email providers) to perform services on our behalf. These providers are obligated to protect your information.

Communication via Mobile Numbers
We do not collect mobile numbers or SMS/text messaging opt-ins from website visitors or consumers. Mobile numbers collected from vendors and clients are used solely for direct communication related to our services and event production. We do not share or disclose these mobile numbers or any SMS/text message communications with third parties or affiliates.

Text Messaging Disclaimer

By providing your phone number and consenting to receive text messages from us, you acknowledge and agree to the following:

You consent to receive SMS/text messages from DreamVisible LLC for communication purposes related to our products, services, promotions, or customer support.
Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of receiving text messages at any time by replying “STOP” to any message or by contacting us directly.
We will handle your phone number and any information collected through text messages in accordance with our Privacy Policy.
Text messages may not be secure, and while we take reasonable measures to protect your information, we cannot guarantee the security of any information transmitted via SMS.

Client-Only Website Access

Some pages on our website may be password-protected for client-only access. These pages contain event-specific information and do not collect or store personal data beyond what is already provided through contracts. Access is granted only to authorized clients.

Cookies and Analytics

Our website may use cookies or Google Analytics to enhance your experience and understand site usage. You can opt out of cookies by adjusting your browser settings or opt out of Google Analytics by using tools like the Google Analytics Opt-Out Browser Add-On. Disabling cookies may affect some website features.

International Operations

Dreamvisible LLC primarily operates in the United States. On occasion we produce events in other countries. If you provide information to us from outside the U.S., it will be processed in accordance with this Privacy Policy and U.S. laws.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date at the top. We encourage you to review it periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Dreamvisible LLC
dreambig [at] dreamvisible.com

Thank you for trusting Dreamvisible LLC with your information. We’re here to create unforgettable events while keeping your privacy first.